managed IT
Our mission
The technology industry drives its commitment to implement a critical element of using computers and networking equipment in the business world. By proactively managing your IT functions and services, we are able to help you avoid unwanted downtime, assess and patch security risks, maintain data availability, and provide upgrades and patches through strategic software and hardware scalability plans.
Fully automated Real-Time Backup and Sync Solutions that deliver data retention for the most critical business information that helps businesses focus on continued revenue and business continuity. Our solutions deliver easy to use integrated sync software that doesn’t rely on user interaction with minimal downtime for scheduled backup and sync protocols. Full Disk Imaging and incremental disk clones are available for the most critical business systems that require specific data redundancy and strategic backup plans.
Choose a Plan that Works for You
Business Essential
- Help desk support (9 am to 5 pm)
- 2–4 Hour wait time
- Email support with passwords/ basic maintenance
- Anti-virus software updates and security patching
- Monthly status report of issues and potential risks
- 5 Hours Remote Support /Monthly
- (Any Additional Hours will be charged $150/Hour)
- Hardware replacement/ upgrades will be charged at the time of upgrade or replacement request
- Up to 4 Workstations
Small Business
- Help desk support (9 am to 5 pm)
- Remote monitoring of critical systems
- Email support with passwords/ basic maintenance
- Anti-virus software updates and security patching
- Malware Defense Software
- Quarterly system maintenance
- Monthly status report of issues and potential risks
- 10 Hours Remote Support /Monthly
- 2 Hours Onsite support Included
- (Any Additional Hours will be charged $120/Hour)
- Hardware replacement/ upgrades will be charged at the time of upgrade or replacement request
- Up to 4 Workstations/ 1 Server
- Onboarding and Training Included
Mid-size Business
- All Small Business Features Included Plus:
- Advance Email Support and Configuration
- 24/7 help desk support
- Data backup management and monitoring
- Remote monitoring and management of critical systems
- Server Monitoring and Advance Maintenance
- Anti-virus software updates and security patching
- Monthly system maintenance and optimization
- Quarterly network performance analysis
- Monthly status report with recommendations for improving system performance and security
- 25 Hours Remote Support /Monthly
- Hardware replacement/ upgrades will be charged at the time of upgrade or replacement request
- Up to 10 Workstations/ 1 Server
Enterprise Dedicated
- Price Based on Consultation
- All features of the Medical Clinic Professional Support Team Package
- End of Month IT strategy sessions
- Priority support for critical issues
- Regular on-site visits for system maintenance and optimization
- Advanced security solutions such as firewalls, intrusion detection and prevention, and email filtering
- Bi-monthly status reports with detailed analysis of system performance and security
- Unlimited Remote Support
- 40 Hours Onsite Included
- (Any Additional Hours will be charged $60/Hour)
- Hardware replacement/ upgrades will be charged at the time of upgrade or replacement request
- Advanced Consulting Required for Pricing Per Workstations and Servers
- Hardware and Technology Analysis and Inspection Required
- Onboarding and Training Included
FAQ
We want to help you focus on your business and let us manage your IT.
What are managed IT services?
Managed IT services are outsourced IT services that are provided by a third-party vendor. These services can include IT support, network management, security, cloud computing, data backup and recovery, and more
How much do managed IT services cost?
The cost of managed IT services varies depending on the size and complexity of the IT environment, the scope of services provided, and the vendor’s pricing structure. Some vendors charge a flat monthly fee, while others charge based on usage.
What kind of support do managed IT services providers offer?
Managed IT services providers can offer a range of support services, including remote monitoring and management, help desk support, network management and security, software updates and patches, and more.
What are the benefits of managed IT services?
The benefits of managed IT services include cost savings, increased efficiency and productivity, improved security, access to specialized expertise, and more predictable IT costs.
How do I choose a managed IT services provider?
When choosing a managed IT services provider, it’s important to consider their experience, expertise, availability, and responsiveness. You should also look for a provider that offers flexible service plans and transparent pricing.
How do managed IT services providers ensure data security?
Managed IT services providers use a range of security measures to protect their clients’ data, including firewalls, antivirus software, intrusion detection and prevention, and data encryption.
Network & Connectivity
Hardware Diagnostics
Using our advanced tools and experience level with hardware, we will pinpoint the issues with your hardware to provide top tier support that with repair and resolve any hardware problems to get your business running quickly. Our diagnostics cover the majority of hardware devices commonly found in the business industry and will support all devices that PortHill Networks implements into your Business Technology Solutions Plan.
Data Management Solutions
Our data management solutions integrate with cyber security practices for your applications and infastructure. We consult on Cloud Applications and Storage Spaces that provide continued availability from remote locations. Our solutions we implement don’t on physically being onsite, rather using modern technology to provide robust and scalable Remote Solutions for your team members.
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We're committed to optimizing business in areas of operation, data traffic and workflow through deep insight analysis, digital innovation and Technology integrations. Help us help you.
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